Climbing is what you make it.

Bouldering Project Case Study

Climbing is what you make it.

I was in a strategy session ; listening to people opine about what it means to climb. It was an exercise to support a new vision statement.

The leading question was a blend of business need and .

We reached a point when the Bouldering Project brand meant more to people than just a climbing gym.

For its first decade, marketing at the Bouldering Project was under my purvey.

One of the first briefs i wrote at the Bouldering Project was to convince the owners that

A relevant brand in the climbing industry.

Measure the value of broadcasting the appearance of a famous pro climber vs. the value of that pro climber’s experience, and their own perception and communication of the gym.

Measure the value of a formalized “an ambassador” vs. the value of a meaningful relationship

The guiding principle was to lead with an emotional connection, rather than with an offering.

I love to bury the lead. I never write to the lowest common denominator. I don’t underestimate

Identify the elements that make

The goal was to create a critical mass of new climbers — so we designed a brand and spoke in a voice that had a wide ranging appeal.

What makes you feel welcome when you walk into someone’s home. We were making experiences that felt good to people,